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 Signature will provide proper processing of all payor enrollment and  provider enrollment applications. This process is extremely timely as  all insurance companies require different information to be provided and  lengthy applications to be completed. Allow us to use our already  established connections with the insurance company provider relations  departments to credential new locations and/or providers.  

 You provide the demographic information on each patient and the charges  for each visit and our team will enter them into our practice management  software daily. If you allow access to your EMR we will gather this  information from there or it can be faxed or scanned and sent secure.  Currently we use MicroMD as our practice management software, however we  are willing to use your current PM should you provide us access. Once  our team enters these charges they are checked for accuracy prior to  submission. It is highly recommended that you have a verification and  authorization process in place in office.  

 When claims are submitted via MicroMD claims status reports are produced  allowing us to identify claims with corrections needed. This process  allows us to identify and correct claims immediately in place of waiting  to receive claim denial on the remittance advice. This report is worked  by one of our billing specialist as claims are being submitted.  

 Payment information will be processed in one of two ways:-Electronic  Remittance Advise files (ERA’s), these files are sent over  electronically into MicroMD and are posted automatically: and

-Paper  remittance advice, these will go directly to the practice to be  deposited and logged on a cash deposit for Signature to post and  balance.

If the ERA or remittance advice should have an under paid  or denied claim it will be worked and corrected and the time of payment  posting. This process prevents your AR aging to remain clean and  current.  

 Although Signature has many processes and programs developed to limit  the number of claim denials received they are inevitable. Our Billing  Specialists work the outstanding AR monthly. Each Billing Specialist is  assigned to a client and will receive a spreadsheet of all claims that  need followed up on with the insurance company for payment. These  spreadsheets are noted with the status of each claim and provided to our  clients.  

 MicroMD will generate patient statements when remaining balances on  claims are the patient’s responsibility. These statements are sent out  every 30 days with the comment section changing based on the accounts  delinquency. Once an account is over 90 days with no payment activity it  is recommended that an outside collections agency be utilized. If this  is an option you are interested in, more information can be provided.